Years ago, the medical profession adopted its own version of this legerdemain.
Speaking of fees look what happened in Michigan https://openclassactions.com/lawsuits/corewell-health-medical-debt-collection-class-action-lawsuit.php
Michael - our recently published studies may interest you:
https://ijirms.in/index.php/ijirms/article/view/2201
https://ijirms.in/index.php/ijirms/article/view/2202
Thank you Laura Kasner for directing the readers to the publications , congratulations.
Ancillary revenue works best when guests understand the value before arrival. Once a fee feels hidden or unavoidable, the hotel may gain short-term revenue but lose trust, reviews, and return intent.
Emily, very well said. Thx for reaching out. While I agree with you re transparency, I still regard it as a shakedown!
Speaking of fees look what happened in Michigan https://openclassactions.com/lawsuits/corewell-health-medical-debt-collection-class-action-lawsuit.php
Michael - our recently published studies may interest you:
https://ijirms.in/index.php/ijirms/article/view/2201
https://ijirms.in/index.php/ijirms/article/view/2202
Thank you Laura Kasner for directing the readers to the publications , congratulations.
Ancillary revenue works best when guests understand the value before arrival. Once a fee feels hidden or unavoidable, the hotel may gain short-term revenue but lose trust, reviews, and return intent.
Emily, very well said. Thx for reaching out. While I agree with you re transparency, I still regard it as a shakedown!